TellMeToMove — Privacy Policy

Last updated: 2026-11-09

TellMeToMove is operated by TellMeToMove LLC ("we", "us"). This policy explains what information TellMeToMove collects, why, who else handles it, and the choices you have. It covers the TellMeToMove mobile apps and the website at tellmetomove.com.

The short version: we collect what the app needs to send you exercises and keep your history. We do not sell your information. We do not show advertising. We do not use advertising or analytics trackers. We do not track your location. We do not read health data from your phone.

1. Information you give us

• Account details: your email address, and the user name other members see. If you sign in with Google or Apple, we receive the email address and account identifier that service shares with us (Apple lets you share a private relay address instead of your real one).
• Profile details: your time zone, which the app needs to send reminders at the right local time; your postal code and your state or country, which are required to finish setting up your account; and, if you choose to give them, your age, sex and city. Your city and state can be shown to other members — see section 5.
• Your settings: your weekly goal, the times you are available, blockout periods, do-not-disturb, how long you want between accepting and starting an exercise, whether other members see your user name (section 5), and which of your phone's voices the app speaks with.
• Your exercise preferences: the programs you join, and the choices you make about which exercises you receive — body regions and characteristics you mark Avoid, Prefer or Require, and exercises you mark "Never send me this" or "Send this more often". These choices may say something about your body or health (for example, avoiding exercises that impact your neck). We use them only to choose which exercises to send you. They are not shown to other members.
• Content you create: exercises, programs, videos, icons, comments, feedback, votes, and messages you send to other members or to us. If you upload a video, it shows whoever appears in it; if you enter the age of the person demonstrating an exercise, we store that too.
• Invitations: if you invite someone to a private group, we store their email address and send them the invitation.
• Requests for website access: the website is open to approved accounts. If you ask for access, we keep your email address, your name if your sign-in gave us one, and when you asked, and we email the request to our administrator.

2. Information collected as you use TellMeToMove

• Your activity: each exercise the app sends you, what you did with it (started, completed, skipped, swapped, snoozed or let it expire), when, and for how long. This is your history and the basis of your weekly progress.
• Your devices: for each phone or tablet you use, a device identifier, its name and type and its operating system, plus the push-notification token our notification provider needs to reach it.
• Technical records: our servers record each request made to them — what was asked for, the result, how long it took, which account made it, the network (IP) address it came from and, from the mobile apps, the device identifier (above). If the app hits an error or crashes, it sends us a report describing the error so we can fix it. We use these records to keep TellMeToMove working and secure, not to build a profile of you.
• Sign-ins: each time you sign in, on the app or the website, we record when, which of the two you used, whether you were let in, your email address and name, your network (IP) address, the description your browser or app sends of itself, and, on the mobile apps, the device identifier. We use these records to see who is using TellMeToMove and to spot attempts to get in that should not succeed.
• On the website: your browser stores your sign-in session and a few display settings (such as light or dark theme). We do not use advertising cookies or third-party analytics.

What we do not collect: your location from your device's GPS or network; data from Apple Health, Google Fit or any other health app; your contacts; or your payment card details.

3. How we use your information

We use it to:

• run your account and sign you in;
• choose exercises for you and send reminders at the times you set;
• show your history, your progress and your weekly goal;
• let you create, share and find exercises and programs, and let members message each other;
• review content submitted to the public library, and deal with reports of misuse;
• answer your support messages;
• send you messages about your account and the service (for example, invitations, security notices and changes to our terms);
• find and fix problems, keep the service secure and prevent abuse; and
• understand, in general terms, how TellMeToMove is used so we can improve it.

We do not use your information for advertising, and we do not sell it or share it with anyone for their own marketing.

4. Who else handles your information

We use a small number of companies to run TellMeToMove. Each handles only what it needs for its part of the job, under its own privacy terms, and none of them may use your information for anything else:

Spoken exercise cues are produced by your own device's text-to-speech; the text is not sent to us or to anyone else for that purpose.

We may also disclose information when the law requires it, to protect someone's safety in an emergency, to protect our rights or other members against fraud or abuse, or to a business that takes over TellMeToMove, which must then honor this policy.

5. What other members can see

• Your user name, on content you share publicly and on messages you send.
• Content you make public, once it is approved for the library.
• Who else got the same exercise: when a program sends the same reminder to several members, each of them can see how many were sent it and how many accepted, and can ask to see the list. If your visibility setting is shown, your entry on that list shows your user name, city and state, and whether you accepted that exercise. If you set it to anonymous in your account, you are still counted, but no user name or location is shown.
• Program owners can see a list of their program's members. If your visibility setting is shown, the owner sees your user name, city and state, and the date you joined. If it is anonymous, the owner sees only that an anonymous member joined on that date. Owners never see your postal code or email address. An owner can send a notice to everyone in their program; it reaches anonymous members too, without the owner learning who they are.
• Finding someone to message: when writing a message in the app, a member can look people up by user name or by city. Only members whose visibility setting is shown can be found, and the lookup shows their user name, city and state. If your setting is anonymous, you never appear in it.
• Other members never see your email address, your age, sex or country, your exercise preferences, or your activity history beyond what is described above.

6. How long we keep it

• Your account, settings, history and content: for as long as your account exists, then deleted when it is closed (section 7). Content you shared to the public library may stay available to members who use it (see our Terms of Use).
• Messages: moved out of your inbox into your archive after 30 days, and kept for as long as your account exists.
• Technical records: deleted after 60 days.
• Sign-in records: deleted after one year.
• Backups: we keep nightly backups of the database for 30 days in case something goes wrong. Deleted information disappears from the backups as they age out.
• We may keep information longer where the law requires it or to resolve a dispute.

7. Your choices and rights

• See and change your information: most of it is in the app, under your account and settings.
• Control what reaches you: turn notifications off in your device settings, or use snooze, do-not-disturb and your available times. Leave any program at any time.
• Stay unnamed: set your visibility to anonymous (section 5).
• Block members whose messages you do not want.
• Close your account and delete your information: ask us through a support message in the app or at admin@tellmetomove.com. We will delete your account and personal information, except anything we must keep by law.
• A copy of your information, or other requests: contact us.

Depending on where you live — for example, California, other US states with privacy laws, the UK or the European Union — you may have further rights, such as to know what we hold, correct it, delete it, receive a copy, or object to certain uses. We honor those requests wherever you live. We will not treat you differently for making one. We may need to confirm your identity first, and we aim to reply within 30 days.

8. Children

TellMeToMove is not for children under 16. If you believe a child under 16 has given us information, contact us and we will delete it. Members aged 16 to 17 should use TellMeToMove only with a parent's or guardian's permission.

9. Security

We protect your information with encryption in transit, access controls, and two-factor sign-in for our administrators, and we limit who can reach our systems. No system is perfectly secure, so we cannot guarantee that information will never be accessed without permission. If a breach affects you, we will tell you as the law requires.

10. Where your information is stored

TellMeToMove is run from the United States, and your information is stored and processed there. If you use TellMeToMove from another country, your information will be transferred to the United States, where privacy laws may differ from yours.

11. Health information

TellMeToMove is not a health-care provider, so US health-privacy law for medical providers (HIPAA) does not apply to it. We still treat your exercise preferences with care (section 1). Please do not send us medical details in messages or support requests — the app does not need them.

12. Changes to this policy

If we change this policy in a way that matters, we will tell you in the app or by email before the change takes effect, and update the date at the top.

13. Contact

admin@tellmetomove.com · or a support message from inside the app.